Frequently Asked Questions
Can I have a late check-out or early check in?
For late check-outs, please send a request at least 24 hours in advance. Early check-ins are more difficult to guarantee as we require additional time to properly sanitize, clean, and prep for the next check in. Guests will be notified if the prep is completed ahead of schedule to offer the option of checking in early.
For late check-outs, please request at least 24 hours in advance.
How do I access the building?
Guests will receive an initial welcome message that includes a reminder to review the House Rules, House Manual, and a link to the self Check-In Instructions (including parking instructions) and the Wifi password. If you’ve booked weeks in advance the Check-in Instructions may not be available to you until 48 hours prior to arrival.
What is the Check In Process?
Guests will be sent a welcome message to include photos and notes for each step. Please click the link, start check-in, scroll down for the detailed notes and swipe left for the next steps!
107th Street Lofts
There are two separate entrances – one on the main level entering through the front or back alley doors of the building. Second entrance is on the lower level of the building. This is the door from the underground parkade.
Can I park a second vehicle?
Our downtown lofts do not offer additional parking for secondary vehicles. Paid parking is always an option on the street or at nearby paid lots. Further details will be located in the Check-In instructions.
Can I have additional guests over for a gathering, party or any sort of special occasion?
Examples – poker parties, birthdays, pre-drinks before the clubs,…. etc.
No. There is a strict “No Events or Party” rule for specific properties. Guests will be asked to leave immediately upon notification from residents of such disturbances with no refund.
Is there a patio or outdoor area for BBQing / Smoking etc.?
Smoking in our properties is prohibited. Guests will be required to smoke and vape outside either on the sidewalk or back alley locations. Smoking in the building or parkade will result in a fire code violation fee.
Where can I find the communal garbage bins in the loft buildings?
For 107th Street property – two sets of 6 ft. X 6 ft. garbage dumpsters can be found in the back alley enroute to parkade. Use the main lobby back door for easiest access to back alley dumpsters. Use the door to the left of the elevator in the main lobby and don’t forget to bring the building FOB with you
I have a really small, friendly dog. Can they stay with me?
Unfortunately we have a strict No Pets policy.
I have a small newborn who sleeps through the night. Is this allowed?
The building was built in 1928, floors squeak and sound proofing properties not suitable for noise past 10pm in any part of the property. Parties, events, young families or late night gatherings are strictly prohibited. We pride ourselves in contributing to a friendly and respectful community. Other occupants and owners reside in this building full-time and must be respected. Noise bylaw in place from 10pm to 8am and must be followed otherwise the damage deposit will be forfeited if these rules and other house rules are not followed.